Help Centre

DCB Account Basics and Features 17

• What is the DCB Niyo Savings Account?
• Know more about DCB Bank
• How safe & secure is the DCB Niyo Savings Account?
• How can I add money to the DCB Niyo Savings Account?
• Am I eligible to apply for this account?

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DCB Debit Card Delivery 7

• How long does it take for the card to deliver?
• How can I track the delivery status of DCB Niyo Debit Card?
• Which address does the card get delivered to?
• Is the card delivery safe?
• What will happen if I am not available at the time of card delivery?

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DCB Zero Forex Markup Card 14

• How can I get the DCB Niyo Debit Card and how long will it take for the card to deliver?
• What are the transactional limits of the DCB Niyo Debit Card?
• How can I add money to this account?
• How can I set up the PIN for the physical debit card?
• What are the charges for re-ordering the DCB Niyo Debit Card?

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DCB Domestic Transactions 18

• How can I add money to the DCB Niyo Savings Account?
• How can I transfer funds from my DCB Niyo Savings Account?
• What are the transaction types and limits available on DCB Niyo Debit Card?
• Can I send money without adding Payee/ Beneficiary?
• How can I create a UPI ID for this account?

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DCB International Transactions 14

• What is the difference between the DCB Niyo Debit Card and other forex cards?
• Can I send money to an international bank account?
• How do I enable international transactions?
• What's the exchange rate used in foreign transactions?
• Which countries will DCB Niyo Debit Card not work in?

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DCB Account Details 10

• Where can I find my bank account's details?
• Can I change my registered mobile number or email ID?
• Can I change my communication address?
• How can I close my DCB Niyo Savings Account?
• Where can I find my customer ID?

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DCB - Charges and Taxes 3

• What are the charges on the Niyo DCB Savings account?
• Are there any charges for account opening and zero balance?
• What are the charges for fund transfers?

DCB - TCS 4

• What is TCS? What are the latest TCS deduction rates?
• My spends were less than 7 lakhs but I was still charged TCS.
• Will the TCS deducted be refunded?
• How can I minimize my TCS deductions?