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Niyo X - Utkarsh SFBL
Debit Card - Order and Delivery
12
What are the types of Debit Cards available at NiyoX ?
What are the Debit Card Issuance and Annual fees?
When will the Debit Card be delivered?
I did not get the Debit Card delivery tracking details. What should I do?
Which address will the Debit Card be delivered to?
View all 12
Debit Card - Activation and Settings
22
How to view your Virtual Debit Card details?
Can you initiate ATM & POS transactions through Virtual Debit Card?
What type of transactions can be done through Virtual Debit Card?
What are the conditions for initiating Online transactions?
How to Lock/Unlock different Channels (ATM/POS/ECOM) of transactions?
View all 22
Features, Charges, and Limits
12
What are the features/benefits of the NiyoX Account?
What are the Interest Rates on the Savings Account?
Is there free airport lounge access available on the Debit Card?
Is there free railway station lounge access available on the Debit Card?
What are the Debit Card Issuance and Annual fees?
View all 12
Transactions
19
My Debit Card payment failed but my money got debited. What should I do?
My online payment failed but money got debited. What should I do?
My Fund Transfer (IMPS/NEFT) failed but the money got debited. What should I do?
My UPI payment failed but money got debited. What should I do?
My ATM withdrawal failed but the money got debited. What should I do?
View all 19
Account Basics
9
How can I add money to this Account?
How can I send money from this Account?
How do I add beneficiaries to this Account?
Can I send money abroad?
Can I receive money from abroad?
View all 9
Account Details
6
How can I check/share my Account details?
How can I check/share my customer ID?
Can I change my registered mobile number?
Can I change my registered email ID?
Can I change my communication address?
View all 6
App Settings
5
Can I log in using my fingerprint/face ID?
What is NiyoX Wave?
Can I change my notification preferences?
Why am I still receiving communication even after turning off a particular channel?
What does the pause notifications option do?