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Niyo - Features and App basics
What are the interest rates at NiyoX?
Is there a Demand Draft option? if yes what are the charges?
Can I make a demand draft online? - NiyoX
What are the features of NiyoX?
Can I get a balance confirmation certificate from Equitas? - NiyoX
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Tell us about yourself...
Can I edit the name on the card after my account is created? - NiyoX
What are the details to be updated? - NiyoX
Income Declaration - NiyoX
How many nominees can I add? - NiyoX
Why add nominees? - NiyoX
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Consents & Declarations
Why is CRIF report required to open a Niyo X Account? - NiyoX
Why is CKYC required to open Niyo X Account? - NiyoX
What if I do not want a 2 in 1 account ? - NiyoX
Why should I provide a digital signature? - NiyoX
Will a low CRIF score affect my account creation process? - NiyoX
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How NiyoX customer can avail/activate AEPS?
How much time does it take to activate the AEPS?
How much time does it take to update addresses in bank records, from Equitas internet banking portal or by visiting a bank branch?
What is KYC, why should I do it, and how can I do it?
What is Video KYC? How can I schedule it, and how long does it take to complete?
What happens if my Fund (money) Transfer/payment fails? (Amount deducted/debited)
What happens if my Fund (money) Transfer/payment fails? (Amount NOT deducted/ NOT debited)
When will I get my refund?
My account has been frozen (not able to make any payments/send money/withdraw money). What should I do?
What are my fund transfer limits?
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NiyoX Debit Card
How can I order the NiyoX debit card? How can I track the delivery?
Are there any charges for my NiyoX debit card?
Are there any ATM withdrawal charges?
The NiyoX debit card did not get delivered to me (it has been sent back to the bank). What can I do now?
How do I activate the NiyoX debit card?
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Account Details Change
Can I change my registered mobile number to NiyoX?
Can I change my registered communication or permanent address with NiyoX?
How can I order a cheque book and passbook?
How can I change/update my signature with the bank?
How can I change my registered email ID?
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Referral and Campaign Rewards
What is the NiyoX referral program, and how can I refer people?
How many of my friends/family members can I refer?
The referral/campaign reward is not credited to the account?
How can I track the referral/campaign rewards?
Campaign Scratch Card not received or Reward amount not credited to NiyoX account?
What are NiyoX Salary rewards? How can I subscribe to it?
How can I make NiyoX Savings account my salary account?
I have not received the scratch card/reward yet. What should I do?
Where can I see the rewards I got from the Salary Account program?
How can I unsubscribe from the Salary Rewards program?
NiyoX - EPF Tracking
How can I track my EPF balance on NiyoX?
Why can I not track my EPF balance (in what scenarios can I not track it)?
My EPF is linked with a different mobile number? What can I do?
My mobile number is not linked to my EPF account. How do I update the same?
Why am I getting a ‘No EPF account found’ screen even when my mobile number is linked to my EPF account?
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NiyoX Personal Loans
About NiyoX loans (Amount, Interest, Duration, etc)
Can I get a personal loan from NiyoX?
What are the steps to get a personal loan from NiyoX?
Why can't I see an option for loans on my app?
How much time will it take for the loan amount to come to my bank account?
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