Biometric KYC  is a physical method of KYC where an agent (from our KYC partner - ECOM)  will come to your address and collect your biometric (thumbprint on a machine). 


To book an appointment, you can


  1. Click on “Pending Actions” (on top of the home screen)
  2. Click on “Complete KYC
  3. Select the date and time slot when you want the agent to visit your registered address.


Note: If you have your original PAN card available, we recommend choosing Video KYC (it’s quicker and more convenient). In case you’re not able to see the option for Video KYC, please reach out to us on chat, and we will enable it for you.