We’re sorry that your transfer/payment failed. You must have received an error message on the app that mentioned what needs to be done (for example - try again after 1 hour, contact the beneficiary, contact Equitas bank, etc).

We request you to please follow that (if you need any help in understanding what that means, please feel to chat with us). 

If you still face this issue even after 24 hours, then please write to customerservice@equitasbank.com (bank’s email ID) so they can help you (or provide you with more information).