The bank has unfortunately frozen your account (for any debit transactions).

Please do not worry, your money is absolutely safe with Equitas bank.

We're sorry, we do not know why the bank has done this, but they would have sent you an email to inform you what needs to be done to unfreeze your account (to start transactions again).

Please check your email from:
customerservice@equitasbank.com
or
CPC-Custcomm@equitasbank.com,

Subject: IMPORTANT COMMUNICATION! ACCOUNT PUT ON FREEZE

You will have to follow the steps given by the bank to unfreeze (remove No Debit) your account.