There are, unfortunately, a few cases in which you may not be able to track your EPF balance at NiyoX:


  • If you don’t have an EPF account (no account with EPFO).
  • Your UAN (Universal Account Number - it’s a unique 12-digit number provided if you have an active EPF) is not active.
  • If your employer maintains your PF account in a separate PF trust instead of EPFO (In other words, if your employer is exempt from maintaining PF accounts with EPFO)


Note: You can read more about EPFs (what it is, the meaning of terms related to it, how it is calculated, its benefits, etc) on our blogs (blog 1blog 2).