The card delivery is extremely secure

  • We use our trusted partners for your card delivery.
  • We do not pre-activate your card.
  • The PIN can only be set via the Niyo App (we do not share the PIN physically).
  • You can track the delivery of your card via our app or the delivery partner's website. 
  • The card will only be delivered by the delivery agent after receiving an OTP from you (sent on the registered mobile number).


The Niyo Equitas card can take up to 3-5 business days to get delivered to your communication address once the card has been dispatched. Once you place the order for the card, it gets printed and shipped (in approximately 1-2 working days). We then share an AWB number (tracking ID) on the app that can help you track your latest delivery updates.

You can also use the AWB number and track it through our delivery partner’s website.