Yes, you can change your communication address, but the current process takes some time.
In order to change the communication address, we request you to write an email to global@goniyo.com with the subject “Change of communication address for my Niyo SBM savings account” from your registered email ID.
Please make sure the below details are mentioned on the email along with the required documents:
a. Mention the request type as "Change of address"
b. Customer Account Number
c. Old address & new address to be mentioned
d. Name of the document copy provided
The documents required are:
- The latest downloaded digitally signature verified masked Aadhar Copy with new address & same should be self-attested
- CKYC Certificate with the new address (This can be requested from your primary bank)
Once we receive this, we will raise a request to change the communication address immediately and keep you posted on every update over email.