If you come across any suspicious transactions (that you may not have initiated or where you think something is wrong), please lock your card immediately to avoid any further misuse of your account. Reach out to us on chat and provide us with information about this transaction. We will get this further investigated for you.
Steps to lock your card:
- Click on “Hub” (bottom right option on the screen).
- Select “Card Settings” (option under “Niyo DCB”).
- Select “Card Locks” - Disable all the payment options.