Once your card is dispatched, you'll receive an SMS with AWB number/Order tracking ID and courier partner name. You can track the card by visiting the courier partner's website using the AWB number/Order tracking ID

To ensure that we can address your query as soon as possible, please describe your query in the chat and our support team will assist you. You can also email us at niyox.escalations@goniyo.com.

After receiving your Platinum VISA Debit Card you can activate it through NiyoX App to enjoy EXTRA benefits! Here’s all you need to do:
Visit the NiyoX App > Card Settings > Activate Card Now