Yes, you can now change your communication address online by visiting the Equitas bank internet banking portal. All you need to do is log in to Equitas net banking page and register yourself as a new user, then follow the below steps

1. log in to Equitas internet banking
2. On the home page, click on 'Service Request' and then choose 'DIY Services'
3. Click on 'Change of communication address'
4. Select the option to change the correspondence address
5. Select identification requirements i.e. either Aadhaar or VID
6. Enter the OTP sent to your aadhaar registered phone number
7. Choose YES if you want your communication address to be the same as your aadhaar, else, choose NO

Please be informed that the new communication address will take 3 days to get updated, this service only allows a customer to change the communication address online. Once the address change requested is completed using netbanking (You will receive a confirmation mail from Equitas) , You can now schedule your KYC again. At the time of scheduling KYC from NiyoX App. Please tap refresh your communication address visible on screen to ensure the KYC agent goes to your communication address only.