KYC

What is KYC, why should I do it, and how can I do it?
KYC means “Know Your Customer”. These are basic details that banks need to know about you (and verify) for you to be able to use their services. It helps v...
Tue, 7 Jun, 2022 at 6:30 PM
What is Video KYC? How can I schedule it, and how long does it take to complete?
This is an online method of face-to-face identity verification in which a KYC agent from Equitas bank will carry out the verification process through a vide...
Tue, 7 Jun, 2022 at 6:32 PM
What is Biometric KYC? How can I schedule it?
Biometric KYC  is a physical method of KYC where an agent (from our KYC partner - ECOM)  will come to your address and collect your biometric (thumbprint on...
Tue, 7 Jun, 2022 at 6:33 PM
The KYC agent did not come to my house. What should I do now?
We’re very sorry to hear that. Unfortunately, we are experiencing delays at ECOM (our biometric KYC partners) and not all agents can complete the scheduled ...
Tue, 7 Jun, 2022 at 6:34 PM
Can I schedule my biometric KYC at a different address?
The KYC agents visit the address that is registered with Equitas bank (the address you mentioned while opening your account with us). If you want them to co...
Tue, 7 Jun, 2022 at 6:35 PM
How long will my NiyoX account be active with a minimum KYC account (not yet completed video KYC or biometric KYC)?
When you complete your onboarding formalities with us, you complete a part of your KYC (it's still not fully done). At this stage, you can start using ...
Tue, 7 Jun, 2022 at 6:36 PM