Help Centre

A. Steps to order your NiyoX Debit Card: 1. Click on “Pending Actions” (top of the home page) and “Order Now”  or  Click on “Menu” > “Savings Account...

Yes! You can now replace your card if you don't like the current design you received. Here is how you can do it, before this please make sure that you...

Yes, there are some charges by Equitas Bank: 1. Card Ordering Fee Equitas bank will charge Rs. 234.82 (Rs. 199 + GST) at the time of ordering the ca...

You can pay up to Rs. 5,000 per transaction and up to Rs. 10,000 per day (you can transact multiple times but for a total amount up to Rs. 10,000 in a day)....

You can withdraw your money any number of times from an Equitas bank branch without any charges. If you are using any other bank’s ATMs: You can withdra...

You can change your ATM PIN using the Niyo X mobile app.  1. Just log in to your Niyo X app,  2. Click on 'Card Controls' and click on '...

We’re very sorry about that. This can sometimes happen if the delivery agent is not able to locate your address, if you were not at home if you stay at a di...

You may not be able to use it because of either of these reasons: The feature may not be activated from your app. Click on Menu > Savings Account &...

You can activate it either from the NiyoX app or by calling a toll free number App: Click on “Menu” > “Savings Account” > “Card Settings” > “Ac...

You can change your spending limits on your NiyoX debit card easily through our app. Click on “Card Settings” from the home page (you can also click Menu &g...