Help Centre

In case you are facing any issue while transferring your funds, you can reach out to us via the in-app support or email us at global@goniyo.com along with t...

No, I'm afraid once a payment is made, it cannot be cancelled or reversed.

These are the fund transfer limits: Within the cooling period (30 Minutes) upto ₹20,000 After the cooling period: For the first 24 hours of adding be...

For IMPS transactions, we charge Rs1.18 per transaction (Rs.1+ 18% GST) NEFT transactions are free of cost.

Yes, you can use the 'Quick Transfer' feature to send money without adding a beneficiary. However, the limit for the Quick Transfer feature is ₹20,0...

It's instant for an IMPS and UPI transaction.  NEFT transactions may take up to 2-3 hours and RTGS transactions may take up to 30 minutes to get credite...

Yes, you can see your past payments in few simple steps: 1. Log in to your Niyo App and Click on "Bank" > "Equitas Savings Account"...

We’re very sorry about this. Please go to the Equitas Bank page on the app, and check if you see this message “Your Equitas account is debit frozen” (Screen...

We are sorry about the hassle. IMPS/NEFT refunds take upto 48 hours.  In case you have not received the amount within 48 hours, please reach out to us o...

We’re very sorry about this. Please go to the Equitas Bank page on the app, and check if you see this message “Your Equitas account is debit frozen” (Screen...