Help Centre

Your physical debit card will be delivered within 3-5 business days of the card being dispatched at the mailing address provided during account creation.

You can transact for upto INR 10 Lakh per day using any debit card machine (you can swipe it at any stores, shops, petrol stations, etc). You can transact...

Click on “Save” (bottom of the screen - this will take you to the savings account screen). Click on “Add Money”. You will be able to see your name, ac...

You can set up the PIN on the DCB Bank web portal or the Niyo App (due to security reasons, we don’t share the PIN physically). Click on DCB Savings Acco...

You need to pay INR 293.82 (inclusive of 18% GST) for replacement of blocked/ lost/ misplaced card.

You can reset the PIN by following these simple steps: Click on DCB Savings Account tile on the home screen. Click on the DCB Niyo Debit Card icon (bel...

Follow these simple steps to lock DCB Niyo Debit Card: Click on DCB Savings Account tile on the home screen. Click on the DCB Niyo Debit Card icon (bel...

Follow these steps to block your DCB Niyo Debit Card: Click on DCB Savings Account tile on the home screen. Click the DCB Niyo Debit Card icon (below t...

We are sorry to hear that, but you don’t need to worry. We suggest you do either of the following: Lock the card temporarily Click on DCB Savings Acc...

We are currently not offering add-on cards.