Debit Card - Order and Delivery

All your queries about Card order and delivery.

What are the types of Debit Cards available at NiyoX ?
We have 2 Debit Cards available in collaboration with Utkarsh Small Finance Bank Ltd. 1. Rupay International Classic Debit Card: Benefits: Zero Ba...
Mon, 11 Mar, 2024 at 12:51 PM
What are the Debit Card Issuance and Annual fees?
Debit Card Issuance Fees (at the time of ordering)  RuPay International Classic Debit Card: Rs. 250 + GST  RuPay International Platinum Debit Card: Rs...
Wed, 3 Apr, 2024 at 2:53 PM
When will the Debit Card be delivered?
Your Debit Card will be delivered within 7-10 days. You will receive an AWB (tracking number) on your registered mobile number within 3 days of ordering the...
Mon, 11 Mar, 2024 at 12:54 PM
I did not get the Debit Card delivery tracking details. What should I do?
To track your Debit Card through the NiyoX application, please follow these steps: -  Open NiyoX App Go to the “Bank” section Click on the “Track”...
Mon, 11 Mar, 2024 at 12:55 PM
Which address will the Debit Card be delivered to?
Your NiyoX Debit Card will be delivered to the communication address registered with Utkarsh Small Finance Bank (the one you selected while onboarding with ...
Mon, 11 Mar, 2024 at 12:56 PM
My Debit Card delivery failed. What should I do?
Your Debit Card delivery could have failed because of various reasons (incorrect address, you not being available, refusal to accept the Debit Card, etc). I...
Mon, 11 Mar, 2024 at 12:59 PM
My Debit Card delivery failed the second time. What should I do?
If your Debit Card delivery fails for the second time, then Utkarsh Small Finance Bank will freeze your Account (you will not be able to withdraw or spend a...
Mon, 11 Mar, 2024 at 1:00 PM
Is the Debit Card delivery process safe?
Yes, absolutely! The delivery is handled with utmost security and precaution.  1. We collaborate with trusted partners for the Debit Card delivery. ...
Mon, 11 Mar, 2024 at 1:01 PM
Why should I provide an OTP at the time of Debit Card delivery?
Providing an OTP to the Debit Card delivery agent is one of the security measures we take to ensure that the Debit Card delivery was successful and given to...
Mon, 11 Mar, 2024 at 1:02 PM
I lost my Debit Card. What should I do?
First, please Block your Debit Card immediately by following the below steps: 1. Tap on “Bank” at the bottom of the homepage (this will take you to the ...
Mon, 11 Mar, 2024 at 1:03 PM