Help Centre

Here’s how you can get the Lounge Pass which is accepted in 1300+ lounges outside India (only) -  Spend INR 50,000 outside India in a calendar quarter usi...

After meeting the spend criteria, it may take up to 2 - 4 days to unlock lounge access.

No, you will not be eligible for Lounge Pass if you have spent INR 50,000 in India. Please note that the spend criteria is applicable only on international ...

No, transaction refunds will not be considered in the 50,000 INR international spend milestone.  If any of your transactions from the 50,000 INR interna...

The lounge pass remains valid for 30 days starting from the moment you click on "Claim Now" to generate it. We recommend you generate the pass acc...

You can claim one Lounge Pass per quarter on the Niyo Global app. Provided, you reach the 50,000 INR spend milestone in each quarter.

No, Lounge Passes cannot be accumulated. Any unused pass will expire after 30 days from when the user clicks on Claim now on his pass and generates it. 

The name on your Passport or PAN card used while onboarding will be displayed on your Lounge Pass.

To be eligible for a Lounge Pass, you will need to spend INR 50,000 using Ecom or POS (swipe) transactions outside India in a calendar quarter.

The Lounge Pass gives you free access to 1300+ international lounges outside India. You can view the list of eligible lounges by following the below steps: ...