Help Centre

As per updates received from SBM Bank, your SBM Debit Card is now active for International Transactions. Please ensure your International Channels are enabl...

You can use the DCB Remit feature on the Niyo Application (Hub > Travel > DCB Remit) in order to send money to an international bank account.

To enable your International Transactions, please follow the below steps: SBM Savings Account -> Card Settings -> Card Locks -> International Ch...

The exchange rate used for any foreign transaction is the live VISA forex rate. You will not be charged any forex markup charges, so all your transactions w...

Our Card works in 150+ countries. Currently, Niyo SBM credit cards are not supported in Nepal and Bhutan. You can view the list of countries the credit c...

TCS Charges and Guidelines are common for all International Debit Cards. Please find details below: • International Spends across all accounts registered w...

When you make an international payment, the money is debited from your account on a real-time basis. However, at the backend (between banks) the settlement ...

If you come across any suspicious transactions (that you may not have initiated or where you think something is wrong), please reach out to us on chat and p...

You can load funds using an international account through the SWIFT code STCBINBXNPT. The 8-character SWIFT code is STCBINBX. 

You can use the card to make international online transactions. However, you will have to unlock international payments in the app by the following steps: ...