Help Centre

Your account number reflects in 3 different places: 1. Your CARD KIT that holds your Niyo DCB Global Card 2. On your Niyo DCB Global Card just below the ca...

Niyo brings to you a host of industry first features in banking & travel and we promise to keep adding to the already impressive list. Here are a few to...

Our services are currently available in Delhi, Mumbai, Bangalore, Hyderabad, Chennai, and Kochi. If you live in any of these locations, you can apply for a ...

Your app home screen includes a helpful ATM locator. Just tap 'ATM locator', and the app will automatically use your location to show the closest av...

We do not provide a Customer ID for your Niyo DCB Global account. You can use your Account Number for all communications.

You can only load and receive funds in INR from an Indian bank account. Hence, we do not provide a Swift Code.

Niyo DCB Global Card works in over 150 countries. The INR loaded in your account will auto-convert into the currency of the country where you use the card. 

Niyo applies the VISA Exchange Rate, the forex rate charged by the VISA treasury. This is very close to IBRs (inter-bank rates)(the rate at which banks exch...

Zero. At the time of settlement, you will only be charged the prevalent VISA exchange rate.

No, your Niyo DCB Global Account doesn't allow you to receive funds from International Accounts. The sender needs to transfer funds from an Indian Bank ...