We’re sorry to hear that, but you don’t need to worry. We suggest you do either of the following:
Lock the card temporarily
1. Click on “Bank” (bottom of the screen - this will take you to the savings account screen).
2. Select "SBM Savings account"
3. Click on the Niyo SBM debit card icon (below the balance card).
4. Click on “Card Locks”
You can now choose to lock either specific channels (such as online transactions, ATM withdrawals, etc) or lock all the channels. If you find your card again, you can simply unlock these channels.
Block the card permanently
1. Click on “Bank” (bottom of the screen - this will take you to the savings account screen).
2. Select "SBM Savings account"
3. Click on the Niyo SBM debit card icon (below the balance card).
4. Click on “Block” (Top right corner, in red)
Note: Once the card is blocked, it cannot be undone/unblocked. You can choose to order a card replacement at the cost of Rs. 249 + GST.