The Niyo Equitas card is automatically ordered once your KYC is completed. As part of the onboarding process, you are required to complete your Video KYC (where a KYC agent from the bank will speak with you and verify some basic details). Once you finish this call, the bank takes 1-2 business days to approve your KYC. Once approved, the card is automatically ordered (and will be sent to your communication address).
Card Order charge
There is a card order charge of Rs. 235 (Rs. 199 + GST) that gets deducted automatically after the card is ordered. However, we are refunding this charge to you once the following is done:
The card order charge of Rs. 235 is deducted
You load Rs. 1,000 or above (in one shot) in your Niyo Equitas account (via UPI/IMPS/NEFT)
Once this is done, you will get the refund within 30 days.
Card Delivery timeline
The card takes up to 3 business days to reach big cities and up to 5 business days to get delivered to other cities from the date the card is dispatched. It will be delivered to your communication address. You will get the tracking number (once the card is dispatched) via SMS within 1-2 working days of the card order being placed.