We’re very sorry about this.
We request you to check your card settings (Bank > Click on the Niyo Equitas debit card > Card Settings) in order to verify that your transaction channels are open and your transaction is within the card limits.
You can also verify the reason for the decline by checking any push notification or WhatsApp alert you may have received.
In case you are still facing an error while transacting, please reach out to us over the in-app chat support and we will assist you further with this.