App Based Lounge Access Pass

To avail lounge access pass for Niyo Global users

Where can I view my Lounge Pass and its usage history?
To view your Lounge Pass history, please follow the below steps: Click on “Quick Links” Scroll down to the ”Travel Section” and select “Lounge Pass”  ...
Mon, 20 May, 2024 at 4:46 PM
Where can I see the validity of my Lounge Pass?
Once generated, you will be able to see the validity of your Lounge Pass on the pass itself. Please follow the below steps to claim your Lounge Pass.  Cl...
Mon, 20 May, 2024 at 4:46 PM
Will I get the pass in the same quarter?
Once you become eligible for the lounge pass (that is once you have reached the Rs 50,000 international spend milestone),  the lounge access would get unloc...
Mon, 20 May, 2024 at 4:46 PM
What should I do if I have not received the lounge pass even though I’m eligible?
Nothing to worry about, this could happen due to some technical issues. If you are not able to claim your lounge pass even after 2 days of becoming eligible...
Mon, 20 May, 2024 at 4:47 PM
Can I use the Lounge Pass in Indian domestic/international terminals?
No, our Lounge Pass can only be used abroad.   With this enhanced lounge pass, you gain entry to a vast network of lounges spanning over 1300 locations ...
Mon, 20 May, 2024 at 4:47 PM
Will it work in airports outside India, example, in Dubai terminal?
Yes, the Lounge Access will work only outside India.  Previously, our lounge pass granted access to only 14 lounges within India. But now, with our enhance...
Mon, 20 May, 2024 at 4:48 PM
What if I share my QR Code with my family/friends?
As per the approved policy this is not allowed. If it comes to notice that the QR has been used against a different passport that does not match with your n...
Mon, 20 May, 2024 at 4:48 PM
I generated my lounge pass at the very end of a quarter (For eg : 28th march). It's valid for 30 days. If I spend ₹50,000 outside India in the next quarter (April-June), can I get another pass for that same quarter?
Only one lounge pass can be active at a time. Use your existing pass to generate a new one for the current quarter if you meet the spending criteria (INR 50...
Mon, 20 May, 2024 at 4:48 PM
If I have more than one Niyo card, Can i split the 50,000 amount between the two?
No, you cannot split the amount between two cards to be eligible for the Lounge Access. The total spend of INR 50,000 needs to be done against a single card...
Mon, 20 May, 2024 at 4:49 PM