If you have blocked your credit card due to any security concerns or erroneously, you can reorder a new card using these simple steps:


  1. Log into your Niyo App, click on the “Credit Card” tile (top of the screen - this will take you to the credit card screen), and select the Niyo SBM credit card icon (below the balance card). You will be able to see a banner at the top of the screen to generate the new Virtual Credit Card.

  2. Select “Generate” to activate your new VISA virtual credit card.

  3. Once generated, you will get the option to order a new credit card from the same page.

  4. Select Order.

  5. Once done, you can review your details and pay the card to reorder fees. The card reorder fee is 249 + 18% GST = 293 and will get deducted from your Niyo SBM savings account once you confirm the payment.

  6. As soon as the card reorder is placed, you will be able to see the Tracking ID with the latest card delivery updates on your App screen.