We’re sorry for the inconvenience. It typically takes upto 48 hours (from the time of failed payment/transaction) for the money to get auto-refunded to your Utkarsh Small Finance Bank Savings Account.


We request you to please wait until then. If you don’t get your money back within 48 hours, please contact Utkarsh Small Finance Bank at customercare@utkarsh.bank or call 1800 123 9878 and their team will assist you further.


We assure you that your money is safe, and the Bank team will help you resolve this as soon as possible.