If you come across any suspicious transactions (that you may not have initiated or where you think something is wrong), please reach out to us on chat and provide us with information about this transaction. We will get this further investigated for you.

Please also lock your card immediately to avoid any further misuse of your account. To lock your card:

Click on “Bank" > "SBM Savings Account"

Select “Card Settings” (option under “Niyo”)

Select “Card Locks”.

Disable all the payment options.