Equitas Domestic Transactions

All about your Niyo Global Equitas Domestic transactions.

Can I cancel a fund transfer?
No, we're sorry but it's not possible to cancel a fund transfer, once it's already been done.
Wed, 29 Nov, 2023 at 11:44 AM
How long does it take to load money to this account?
If you use IMPS or UPI to transfer money to this account, then it happens instantly. NEFT transactions can take upto 2-3 hours. RTGS transactions can t...
Wed, 29 Nov, 2023 at 11:44 AM
Sending money without a beneficiary
Yes, you can use the 'Quick Transfer' feature to send money without adding a beneficiary. However, the limit for the Quick Transfer feature is ₹20,0...
Wed, 29 Nov, 2023 at 11:44 AM
Timeline for loading money
It's instant for an IMPS and UPI transaction. NEFT transaction may take up to 2-3 hours and RTGS transaction may take up to 30 minutes to get credited i...
Wed, 29 Nov, 2023 at 11:45 AM
Past payments for a particular person/payee
You can see your past payments in a few simple steps 1. Click on "Bank" > "Equitas Savings Account" 2. Click on 'Tranfers' ...
Wed, 29 Nov, 2023 at 11:45 AM
I am not able to make any payments/transfers. What should I do?
We’re very sorry about this. Please go to the Equitas Bank page on the app, and check if you see this message “Your Equitas account is debit frozen” (Screen...
Wed, 29 Nov, 2023 at 11:45 AM
My debit card transaction (swipe/tap & pay) failed and the money got debited. When will I get my refund?
We are sorry to know that your transaction has failed. It usually takes about T+7 days for the money to get auto-refunded to your account (T being the date ...
Wed, 29 Nov, 2023 at 11:46 AM
My debit card transaction (swipe/tap & pay) failed but the money was not debited. What can I do?
We’re very sorry about this.  We request you to check your card settings (Bank > Click on the Niyo Equitas debit card > Card Settings) in order to ...
Wed, 29 Nov, 2023 at 11:46 AM
My online transaction failed and the money got debited. When will I get my refund?
We are sorry to know that your transaction has failed. It usually takes about T+7 days (for domestic transactions) for the money to get auto-refunded to you...
Wed, 29 Nov, 2023 at 11:47 AM
My online transaction failed but the money was not debited. What can I do?
We’re very sorry about this. Please go to the Equitas Bank page on the app, and check if you see this message “Your Equitas account is debit frozen” (Screen...
Wed, 29 Nov, 2023 at 11:47 AM