Help Centre

Refund transactions usually take upto 5 working days for domestic transactions, and upto 15 working days for international transactions (working days do not...

In case of any difficulty in funds transfer, please send us an email at niyoglobal@dcbbank.com with the details of the fund transfer (and any screenshots if...

Cancellation is possible if the transaction is not authorised by you. Once the transaction is authorised it cannot be cancelled.

Minimum amount is INR 1 and maximum amount is INR 5 Lakh for transactions done via IMPS, NEFT or transfer within DCB Bank using Niyo App or DCB mobile banki...

If you use IMPS or UPI to transfer money to this account, then it happens instantly. NEFT transactions can take upto 2-3 hours and RTGS transactions can tak...

You can see your past payments in few simple steps: 1. Log in to your Niyo App. 2. Click on DCB Savings Account tile on the home screen. 3. Click on 'T...

You're not needed to spend a minimum amount on your first online transaction. 

After the beneficiary is added, there is a cooling period of 30 minutes during which no transfers can be made.  After the cooling period expires, for th...