Your NiyoX Debit Card will be delivered to the communication address registered with Utkarsh Small Finance Bank (the one you selected while onboarding with us) within 7-10 days from the date of ordering the Debit Card. 

You will receive an AWB (tracking number) on your registered mobile number within 3 days of applying for the Debit Card, which can be used to track your Debit Card's delivery. You can also track the status of your application through the NiyoX App.


If you face any issue or experience delays in the Debit Card’s delivery, please contact Utkarsh Small Finance Bank Ltd.at customercare@utkarsh.bank or call 1800 123 9878.